Reactivating the Dormant Customer

Picture of Meridith Elliott Powell & Mark Hunter

Meridith Elliott Powell & Mark Hunter

Sales Logic Podcast

Lightning Round:  Top 10 Ways to Get the Dormant Customer Active

 

Question:  Ann from Israel asks, “If a “former” client has not ordered in a year or two should their account status in CRM be changed back to Prospect or should it still say Client?  Do they need the outreach of a client who ordered in 2022 or should they be treated as a new prospect?  We know they are a prospect, not a lead, as they have ordered the product in the past, and from us.”

 

Book:  The Bonus Round by Patrick Tinney 

Also check out: Perpetual Hunger and Unlocking Yes

 

+Find more info on the Calendly webinar here.

+Register for Meridith’s 2023 ReSOLUTION Masterclass here.