What should you track, what should you measure, why does it matter?
Lightning Round: Top 10 Ways to Get Your Team to Use the CRM
Question: David from Liverpool asks, “So I am starting a new division of our company. I work for a large technology company that has been in business for over 40 years. I feel like what we track for the more traditional side of our business may not be right for our team. How do you determine what to track? How should we track it? How will I know I have made the right decisions for my team?”
Book: The Power of Discipline by Daniel Walter